THSN normal delivery ships by ground mail. We do offer a variety of methods, with delivery coming the next day, or two or three days after the product leaves THSN.

USPS

• International air

• Priority Mail, which may take two or three days for delivery. For a fee you can also get package tracking, insurance, and confirmation of delivery.

• Express Mail, which generally gets to you overnight, with the added plus of being insured and having a tracking number, so you can locate the package.

• Ground, which means about a week of business days

Most orders take 24 to 72 hours before THSN ships unless you pay for faster shipping and handling of your product.

Your billing address helps the credit card company confirm that you are who you say you are.

THSN will reject your order if the credit card number is wrong, or if your address does not match the address the credit card sends its bills to.

At THSN you must enter a billing address, and for many that must also be the shipping address, so we can be sure you are not a criminal who has stolen a card and wants stuff sent direct to a motel room.

Your credit card information is safer online @ THSN than at your local gas station, convenience store, or restaurant—at least if the online store uses a secure server for your order. A secure server is a computer that uses software that protects your personal and credit card information.

Just make sure that you have gone to a secure site before you hand over credit card info. How can you tell? Well, every time you leave a "nonsecure" area and go to the "secure" site, you are notified with a little pop-up window, saying, "You are about to view pages over a secure connection" (unless you have told your browser to stop showing you this little message). Although this alert sounds like a warning, it is actually a reassuring signal that your transaction will, in fact, be private. Other good signs: the address line changes from http to https, meaning you are using a secure site. Also, in Internet Explorer you see an icon of a lock in the status bar at the bottom of the screen; or in Netscape Navigator, you get a bright yellow key on a blue background at the bottom of the screen. You may also see the letters SSL, which stand for Secure Sockets Layer (a set of standards for plugging in to the secure server), or SET, which stands for Secured Electronic Transaction. You should also see the address change from http to https, for secure, and an icon of a key or lock appears in your status bar.

Techie note: The Secure Sockets Layer, developed by Netscape, authenticates you to the store, and vice versa, and scrambles your messages back and forth so anyone who tapped into them could not figure them out. This encoding is called encryption, like what governments use to hide their messages from prying eyes. Good encryption means that it would take a team of programmers months or years, using a supercomputer, to figure out that you were placing an online order.

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